Professional Transcription
and Proofreading Service

100% UK based

Secure and confidential

No set up fees.   No lengthy contracts.  Transparent pricing.

Fast turnaround



Our transcribers don't just hear, they listen.  You will notice the difference. 

Digital Transcription Specialists

Accurate

Professional transcripts produced by experienced transcribers

Secure

Strict security and confidentiality policy.
Secure file transfer

Unbeatable turnaround

Guaranteed deadline delivery

Affordable 

One flat rate.
No hidden extras

Fantastic Service

Many Happy Clients

Professional Transcription Services

The quality of our work and the speed and professionalism of our service regularly exceed the expectations of our customers which helps keep us the number one choice for companies and individuals looking for the best possible solution for their transcription requirements.

Why choose Just Delegate?

We are a team of specialist transcribers and proofreaders who really love what we do. Our passion and commitment reflects in the quality of the transcripts we produce.

Just Delegate transcribers have in depth industry experience and specialist skills and knowledge in various industry sectors.

We specialise in multi-speaking transcription, ie interviews, focus groups, round table meetings, conferences etc and are familiar with all accents both UK regional and foreign. We're not put off by background noises, quiet speakers, loud speakers, poor recordings - the difference with us is that we don't charge extra for them.

In a nutshell Just Delegate stands for proven quality delivered in a timely manner at an affordable price with great customer service.

Our Story

I suppose we started our journey way back in the mid 90s as just three freelancers, myself, Lucy and Bev offering part time transcription and proofreading services to the students at two local universities based in Kent.  All three of us had full time jobs at the time and other commitments but all three of us had something strong in common - we loved working with ‘words’ in whichever way. 

Personally, I really enjoyed proofreading and would sit for hours picking out the errors, some slight, but some very major, made in newspaper articles, marketing materials, books even. Even today a lot of my spare time is taken up proof reading articles and marketing material on a voluntary basis for several charities that are dear to my heart.

Bev was just addicted to transcribing so much so she would record her own letters and transcribe them.  I joke not! 

And Lucy, well Lucy was always (and still is) just a top organiser. She would rally round and although she enjoyed transcribing and proofreading would get to work organising the pools of work that were starting to come our way from the universities, and it wasn’t too long before she was put to the test, because towards the end of the 90s, early 2000s, the work starting snowballing and Lucy worked less hours than Bev and myself so had that little bit more time to co-ordinate it all.  

Initially, we would receive work from students, those who required small transcription jobs and papers they had written proofed.  The workload progressed and students were mentioning us to the academic researchers, which meant a higher level of work coming our way, like bunches of interviews and focus groups to be transcribed and dissertations to be proofed.  Then researchers were mentioning us to people outside their organisations and the story continued...word of mouth is how we grew and grew and is how we are continuing to grow.  The majority of our new clients come to us having been told about our services by an existing client. 

Of course things in the transcription world have progressed a lot since those bygone days of the 90s/2000s but back then a lot of our work would involve listening to and transcribing from cassette tapes – hearing the old speaking clock in the back ground and conquering the poorer quality of the audio could be pretty tough going especially as you’re nearing two o’clock in the morning, knowing you have to be up at seven to get to your day job.  Thankfully technology has moved on, but believe it or not, we still do get the odd interview recorded on a cassette tape to transcribe, mainly from police stations who have yet to upgrade their equipment. That’s not to say that all the various formats of digital audio we receive to transcribe nowadays is plain sailing by any means but any problems with that could have generally been put right from the beginning by following a few ground rules.  Clients please take note!!

So since those heady days of the 90s/early 2000s, things have gone from strength to strength. It wasn’t long before the three of us gave up our day jobs to concentrate on our new venture.  I went off to live abroad during the noughties and returned in 2009. Bev and Lucy were still transcribing and proofing away, along with a fantastic small team they had recruited.  

I hadn’t forgotten what we had started and Just Delegate Limited came into being in 2010.  Bev and Lucy are still here.  Lucy is the lady behind the scenes ensuring all our systems, certificates and accounts are up to date, and manages to keep everything in order, and yes she still does the odd spot of transcription when she gets the time, in particular PACE interviews, her favourite.  Bev is still addicted to transcribing.  Actually I don’t think she ever sleeps.  But we now have a larger team of excellent transcribers and proofreaders who are the backbone of the company. 

We all love what we do, and we love all the excellent feedback we get from our clients, [see some of our testimonials below] and even more we love it that our name keeps getting passed on and on. 

We’re definitely doing something right!

Julie Aristidou, founder, Just Delegate Ltd

Testimonials

I have been using Just Delegate Limited for many years while working for Local Authorities in Buckinghamshire, Berkshire and now in Hampshire.  This has been in relation to requesting full transcriptions of DVD PACE interviews as part of my fly tipping investigations. The transcriptions I have received are consistently of an impeccably high standard, which are required to submit with prosecution files to the criminal courts. The speed with which I have received the transcriptions combined with their accuracy produces an outstanding professional service at a very reasonable price.  I cannot speak more highly of this company and would totally recommend them.

-  Gary Brown, Fly Tipping Officer, Winchester City Council

Just Delegate was recommended to me by a colleague, and in turn, I cannot recommend them enough! Accurate, reliable, affordable, transparent, and quick turnaround times are just a few words to describe the quality of the transcripts they produce. In addition to the quality of their work, Julie is an absolute pleasure to communicate with, which truly sets them apart from the rest. I would 100% recommend their services.

-  AH, Uxbridge, UK

After years of transcribing my own interviews, Just Delegate was recommended to me by two other journalists, and it's been a revelation. The speed, accuracy and absolute confidentiality of the service is superb, and using the company has freed up huge chunks of time for me. Communicating with the company is always cheerful, which is a great pleasure for a lone freelancer.

-  Nick Curtis, Theatre Critic and Feature Writer, Evening Standard

The Buckinghamshire Fly-tipping Enforcement Team has used Just Delegate transcription services for many years.  Just Delegate transcribes 50 -100 PACE interviews annually for us and we have found their turnaround times and accuracy to be consistently exceptional.   Their transcription service is easy to use, fully reliable and represents excellent value for the Council.

 We rely on the professional relationship we have with Just Delegate and I recommend Just Delegate’s services without hesitation.

-  D Rounding, Enforcement Officer, Buckinghamshire Council

Brilliant job, thanks so much.  Outstanding quality and service.  Your details are already around the department. 

-  J Hearn, Profiler

Just Delegate never fail to impress me with the speed and accuracy with which they return my transcripts. Wherever I am in the world and at whatever time of the day or night, I've always received my transcripts to meet my own deadlines.100% professional service. Don't know where I'd be without your guys!

-   P Zanto, Editor, Journalist

I was recommended to Just Delegate by a colleague, I had a batch of audios I required to be transcribed in a very short timeframe.  Julie and her team couldn't have been more helpful, not only did they produce excellent transcriptions, but I was also very impressed at how they managed to get around some particularly challenging engineering terminology.  Well done guys. 

- D Monet, Researcher

I have great admiration for Just Delegate because the team is efficient, accurate, responsive and always do their very best to meet the Guardian's tight deadlines, even when others might consider them unreasonable

Jo Confino, Executive Editor of the Guardian /Chairman and Editorial Director of Guardian Sustainable Business

I regularly send tapes of PACE interviews to Just Delegate for transcription and have found their service to be fantastic. The turnaround time is exceptionally quick and they have always accommodated me when I have needed very urgent transcripts. The standard of work is very high and the cost of the transcription is very reasonable. I would happily recommend Just Delegate.

Jo Hogarth, McGanns Law

Even the most challenging scientific and technical transcriptions are delivered in a very timely manner, and their client service is first-class. We have used a number of transcription services, but found none to be more efficient, accurate or reliable than Just Delegate.

Jonathan McKenna, Senior Project and Editorial Manager, Radcliffe Publishing, Electric Word plc

I found Just Delegate provided a fantastic service when doing my Executive MBA dissertation. Julie was very helpful throughout this busy and daunting process. The transcripts were of excellent quality and made available very quickly. I would have no doubt in recommending or using Just Delegate again.

Jude Anthonisz

I was daunted by the transcription process necessary for my studying but then discovered 'Just Delegate' who quickly and accurately completed my transcriptions for a very reasonable cost. I have recommended them to all the other students in my class.

Rosemary Buchanan, Anglia Ruskin University

Refreshingly honest, superb quality and excellent customer service, thank you so much....

David Crane, Researcher

I would be more than happy to recommend JustDelegate to anyone looking for a transcription service that sets a high bar for quality of service and outputs while representing excellent and affordable value for money. Julie and her team always get the job done efficiently and on-time. They are a pleasure to work with.

Jay Patel, Director, AMR International

Julie and her team at Just Delegate provide a fantastic service. Not only do they turn transcripts around extremely quickly, the transcripts are always accurate and properly edit checked. Just Delegate undertake all of our transcription work and I would not hesitate to recommend them.

Tanya Rowan, Research Advisor, CIPFA

Brilliant job Just Delegate. I’m very impressed with the accuracy in terms of the specialist terminology, I really didn’t expect that. Happily recommend your service.

Eric Zalto, EC

Just Delegate saved the day when I foolishly opted to go cheap, thinking I could use the transcripts from my Zoom meetings in my research.  From a mass of, well, basically nonsense, Just Delegate skilfully put together 15 well written transcripts.  Not only did they do a fabulous job with the transcripts, they also did it in double quick time, knowing I had a short deadline.  On top of that I found Julie a delight to deal with in terms of keeping me informed of progress.  All this at a very reasonable cost too.  I have used transcription companies in the past, but can say without a doubt that Just Delegate is a winner in my book.  

-  P. James, University Researcher